Help/Information

Please e-mail me with any questions,.
How to contact us
E-mail
littlewhitedog06@sbcglobal.net

Payment Methods

Although payment is through PayPal only, you DO NOT have to be a member of PayPal. Just continue through the checkout process and it will go through PayPal on my end. PayPal processes all major credit cards and adds extra protection. I never see your credit card information.

Shipping

UPS - I ship ONLY within the 48 states. If you live in the St. Louis area, please e-mail me to see if we can work out a pick up time and you can avoid shipping charges.

Returns

Little White Dog Studio is not liable for mistakes made on the customers' part.

Because each item is hand-painted to your specifications, they are non-returnable unless, however, it is found to be defective in materials or construction, or the personalization is clearly inaccurate (i.e. spelling error.) If a product is damaged or defective, it must be returned within 30 days. Please e-mail information on your return before shipping it back.

If your order was damaged in shipping, hold on to the product and packaging and contact me. I will report the claim to UPS and replace the item.